Cardigan Mona with logo for women

NEW TAKE FIVE is an official, authorized retailer with over 40 years of experience that guarantees the authenticity of all products and maintains close relationships with all its brands. We only sell new, unworn original merchandise sourced directly from the brands.

Many of our brands also offer digital verification of products via QR code or NFC chip.

We always strive to fulfill every wish and offer the best possible shopping experience. Our customers rate us with an average of 4.9 out of 5 stars on Google and other platforms.

Your satisfaction is important to us. Therefore, orders can be returned within 14 days of receipt without any complications. We ask for your understanding that we can only cover the costs for the return shipment if it is an exchange or a shipment within Austria or from Germany. This enables us to continue to offer you advantageous prices and largely free deliveries.

As soon as we receive your return, we will refund the purchase amount immediately to make the process as quick and convenient as possible for you. Further details can be found here.

If you have any questions about product details, size and fit or if your desired item is not in stock, please contact our customer service team here.

We are available for you every day, even outside regular business hours, and will take care of your request immediately.

NEW TAKE FIVE was founded in 1985 by Brigitte and Georg Profer and is still family-run today with unwavering passion. Excellent service and a unique selection of the highest quality products are the cornerstones of the Profer family's atmospheric retail concept.

Here under this link you will find answers to frequently asked questions about our service, shipping, returns and the authenticity guarantee of our products.