Our Services
Free gift wrapping
We are happy to offer free gift wrapping for your orders on request. Simply let us know your request after completing your order by sending an e-mail to shop@newtakefive.com, stating your order number.
Free exchange until January 10 for orders placed by December 24
- Exchange or store credit: Orders up to and including 24.12.2024 can be exchanged free of charge and without having to place a new order until 10.01.2025 or exchanged for an unlimited store credit.
- Refunds: Our right of withdrawal still applies to refunds. Please report returns by e-mail within 14 days of receipt in order to be entitled to a refund. An exchange or store credit is still possible after this period!
Personal advice
If you are having difficulties finding the right gift or your desired item is not currently in stock, please contact us at any time via WhatsApp or by phone on +43 676 4308585.
Delivery before Christmas
For delivery before Christmas, we recommend ordering by 19.12. at the latest within Austria and by 16.12. at the latest within the EU (excluding Austria). We use the fastest shipping methods available to us as standard.